IMPLEMENTASI ELECTRONIC GOVERNMENT DALAM MEWUJUDKAN GOOD GOVERNANCE DAN SMART CITY

NADILA, S.AP

Abstract

The purpose of this research is to describe the implementation of Electronic Government in realizing Good Governance in Sungai Penuh City and to describe the implementation of Electronic Government in realizing Smart City in Sungai Penuh City. The research method uses a descriptive type with a qualitative approach, namely a problem-solving method that is investigated by describing the state of the institution that is running the system at this time based on visible facts or as it is with interview techniques and document study. The informants in this study were the Head of Civil Registration Services, Kasi Birth and Kasi Population Identity. The result of this research is that the Management of Electronic Government in Sungai Penuh City prioritizes the principles of good governance supported by effective institutions and the performance of competent officials, as well as the use of information technology. Smart government is the use of information and communication technology to support work processes to provide quality services to the public and all government activities. This means that all activities of the City of Sungai Penuh Disdukcapil are supported by information and communication technology facilities, making it easier for the community to access the services provided. Government to Citizens / consumers: Disdukcapil Kota Sungai Penuh provides online services to the people of Sungai Penuh City so that people do not have to bother queuing at Disdukcapil and also as an effort to prevent the transmission of the Covid-19 virus. Goverment to Business: People easily access information and requirements for services at Disdukcapil. Goverment to Goverments: Facilitate administrative relations between government offices or other agencies to help provide accurate data and information needed by the public.