EFEKTIVITAS ANALISIS BEBAN KERJA PEGAWAI DINAS PENDIDIKAN KABUPATEN KERINCI DALAM PELAYANAN ADMINISTRASI

Rahim, Mat Ramawi, Iswandi

Abstract

The Kerinci District Education Onice and government agency, has employees who hasically have different character. These differences can be influenced by knowledge, skills, attitudes, discipline and other factors. This situation ces differences in the ability of employson to carry out the tasks assigned to them. So that the level of work effectiveness of employees will also vary, in the implementation of tasks and work functions at the Education Office of Kerinci Regency, it can be seen that there is a gap between the expected performince and the actual performance produced. (a) research title Effectiveness of Workload Analysis of Kerinci District Education Office Employees in Mastering Administrative Services, (b) With the aim of research to identify personnel in mastering service administration and create satisfaction. (c) However, this study uses a qualitative data approach, (d) by using data sourced from interviews and literature studies. (e) The results of the study are as follows: 1. Normal time with employee workload The provisions on the workload of employees have been carefully calculated, but the understanding of employees in interpreting is different, so that in carrying out their duties and responsibilities employees also understand differently. 2. The provisions on the workload of employees have been carefully calculated, employees still do not master the roles and tasks carried out, carrying out the duties of some employees there is still a lack of time discipline, so that the sense of responsibility in work is hampered. However, the understanding of employees in interpreting is different, so that in carrying out their duties and responsibilities employees also understand differently. 3. That the working hours are effective with the employee's workload. The provisions on the workload that are owned have become standard provisions, but the understanding of employees in interpreting is different, so that in carrying out their duties and responsibilities employees also understand differently. For this reason, effective working hours are the accuracy of employees in carrying out the authority given in carrying out their duties so that the target time given is able to be completed properly. The factors that affect the effectiveness of the workload analysis of the Kerinci district education office employees in mastering administrative services. The provisions of the workload that are owned by employees have been carefully calculated, but the understanding of employees in interpreting is different, so that in carrying out their duties and responsibilities employees also understand differently.