PERAN PEMERINTAHAN DESA DALAM MEMBERIKAN PELAYANAN KEPADA MASYARAKAT DI DESA KECIL KECAMATAN AIR HANGAT BARAT KABUPATEN KERINCI

Abstract

 ^{The aim of this research is to examine the role of village government in providing services to the community in small villages, Air Hangat Barat sub-district, Kerinci Regency. This research uses a type of qualitative research with Provoive Sampling techniques as a determinant of research informants. The results of the research show that 1. The small village government has tried to carry out its role well, namely serving the community by providing public facilities and infrastructure. The village government also provides information and directs the community in providing services, one of which is related to administrative management requirements. 2. The village government has also carried out its role as a facilitator, that is, it has tried as hard as possible to provide administrative service facilities such as the village head's office and other supporting facilities, so that the small village government has carried out its role as a facilitator. 3. The village government also carries out its function and role as a regulator in serving the community, in this case the village government directs and serves community administrative management according to applicable operational standards (SOP), so that community needs are met. In this way, small village government has been implemented well. 4. The village government also carries out its role as a Mobilizer, namely providing information to the community regarding the requirements or process for village government administration in serving the community in such a way, so that services, especially administrative management, are carried out well.}