MENCIPTAKAN SMART ASN MENUJU 4.0 DI KANTOR CAMAT KECAMATAN HAMPARAN RAWANG KOTA SUNGAI PENUH

RENGKI HARPENDI, S.AP

Abstract

Rengki Harpendi. 2020. Creating SMART ASN Towards 4.0 at the Head Office of the District of Hamparan Rawang, Sungai Penuh City . Under the guidance of I . Dhany Al Sunah, S.Pd., M.Pd²as supervisor 1 and Dr. H. Urfan Feri, M.M mentor II.   This study aims to determine the role of customer service as a function of public RENGKI HARPENDI. 2020. Creating SMART ASN Towards 4.0 in the Apparatus of Hamparan Rawang District, Sungai Penuh City. Under the guidance of M. Dhani Alsunah, S.Pd., M.Pd as the 1st supervisor and Mr. Dr. H. Urfan Feri, M.M As supervisor II. This study aims to determine to determine how to create SMART ASN Towards 4.0 in the Apparatus of Hamparan Rawang District, Sungai Penuh City. This study uses a descriptive qualitative research method with in-depth interview approach using interview guidelines with the problem under study and documentation. From the results of data analysis, it can be concluded that to determine the quality of SMART ASN Towards 4.0 at the Hamparan Rawang District Office at this time, researchers used six dimensions of quality SMART ASN Towards 4.0, namely Recruitment of Prospective Civil Servants (CPNS) using Computer Assisted Test (CAT), Development career patterns, competency development, career development, promotion through open selection, and succession plans in creating SMART ASN Towards 4.0 at the Hamparan Rawang sub-district office. Government tasks are carried out in the context of carrying out general government functions which include the empowerment of institutions, personnel, and administration. Meanwhile, certain development tasks are carried out through economic and social development aimed at increasing the welfare and prosperity of the entire community